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Hayley Westhoff

Hayley Westhoff
Sales & Development Expert / Staging & Design

Real estate is not a job for Hayley, it's a passion, an obsession, and it's a way of life. As an award winning and "Top 1% Producing Agent", named by Chicago Association of Realtors, Hayley is driven by a strong desire to exceed clients' expectations and deliver results. Hayley's philosophy is simple: she sells homes, not houses. A home is much more than just four walls, it is where we raise our children, make memories, and laugh and live as a family. Hayley truly understands that buying and selling a house is one of the most emotional, personal, and biggest financial endeavors one can make in their life, so she is dedicated to acting upon the highest level of integrity and professionalism.

For sellers, Hayley has a proven track record of selling homes at a 98.7% list to sales price ratio, and in less than half the market time of the average Realtor (according to broker metrics powered by MLS.) Using a winning combination of research driven analytic approach and an effective and innovative marketing plan coupled with her fierce negotiation skills, Hayley is sure to sell your home for top dollar and in record market time. Her deep market insight and ability to look at her clients circumstances from a holistic perspective allow Hayley to offer her clients invaluable advice so that they can be fully educated on every facet of the market to make the most informed and best decision. Hayley also uses her staging experience to provide a complimentary and extensive staging consultation and execution, which gives her sellers a leg up in Chicago's competitive market.

Hayley sees the buying process more as matchmaking than sales. She really takes the time to get to know her buyer clients on a personal level as well as their circumstances, needs, and wants so that she can help them find their perfect dream home. With an extensive remodeling and real estate investment background, she also can help find properties with good investment potential or fixer uppers while offering remodeling ideas and costs, and she even loves guiding and advising her clients throughout the remodeling process. Because of the incredible customer service Hayley provides for her clients, she is one of very few agents who is able to run her business almost entirely from referrals. "Hayley encompasses everything I could ever ask for in a Realtor, we appreciated her candidness, responsiveness, and level of expertise!"

Hayley is a leader of the top producing team MacPherson Westhoff Group that collectively sells over $50,000,000 yearly. MacPherson Westhoff is a one of a kind group that specializes in moving families from the city to the suburbs through their "Urban to Suburban Concierge."

Hayley's Testimonials

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MacPherson Westhoff Group | Your Urban to Suburban Concierge
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 20 reviews
by Kevin and Laura Koronkowski on MacPherson Westhoff Group | Your Urban to Suburban Concierge

We highly recommend Hayley Westhoff!! She is the most reliable and efficient realtor we have ever worked with; her preparedness exceeded our expectations. She represents her clients with the highest amount of class and professionalism. She also is a high recommendation for first-time home buyers. Hayley equips you with the perfect compliment of industry knowledge to help you make the best home purchase, whatever your budget may be. She will walk you through every stage of the home buying process, offering a true partner with the skills and experience you need to make this process a seamless experience. We will be looking to Hayley for any future real-estate transactions and we recommend the same for anyone else!!

by Allison M. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley came highly recommended to me by a friend and I was so grateful. Hayley was so accessible and communication was a breeze. I contacted her initially while she was on a family vacation (I didn't know that) but she responded quickly and begun pulling comps on her flight back! For our initial meeting to discuss the sale of our home, she was so well prepared and versed with our home. She already had a smart price and who are target buyers would be. We really were initially going to test the water with our home to see what the feedback was and Hayley was totally fine with taking us on. She gave us great tips on how to declutter and stage. Fast forward to three days later when we found our dream home and needed to sell our house asap. She got photographers and layout engineers out the next day and the home on the mls in two days! She was respectful of the fact we didn't want to have open houses or a ton of showings during bedtime as we have three kids under three. She scheduled showings clumped together so we weren't displaced for long and got our house sold for 51k over ask in one day. I would highly recommend her and her north shore partner Pam MacPherson.

by Aubri B. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley reached out to me when I had questions several months prior to listing our 2bd/2bath Lakeview condo on the market. Without knowing we would utilize her services in the future she agreed to meet with us and provide us with information on what we could do to maximize the sale of our home. We did end up listing with her and we had a contract over asking price within 24 hours of going to market. Hayley is a go-getter, she is competitive and professional, she was readily available to us and our unending list of questions. She exceeded our expectations and we would highly recommend her to anyone in the market looking to buy or sell a home.

by Jessica C. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley was seriously a godsend and I would recommend her a million times over! This was not our first time purchasing a home, and she was definitely not the first realtor we've worked with. However, she topped them all. We came in to this thinking we would wait about 6 months before actually purchasing a home, but actually ended up finding one we loved with in 2 weeks. But, the home we lived in was not even listed yet- it also was not in the greatest area. Regardless, in order to get this new home, we had to sell our home almost immediately. Other homes on our exact same block had been on the market for 8 months all the way up to 2 years!! Needless to say, we weren't very confident. But, Hayley helped us stage our home and prep it for a sale. She also had professional photographers come and take listing photos. She listed and sold our home (with multiple offers) within a week!!! Then that offer fell through and she found another buyer 3 days later! It was insane. Because of that we were able to purchase the new home on the same day we sold our other home. There was a lot of craziness in between the listing and closings, which was all out of our control, but she handled everything like a pro and helped keep me sane. She knows what she's doing and knows the business, plus she can refer you to so many people from attorneys, to lenders, to handy men, and even movers. She was definitely a pleasure to work with and if you are searching for a realtor, trust me when I tell you she's the one!

by Christina Ewing on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley is the best in the business! She is always available and works with your best interests at heart. She is knowledgeable, passionate, and easy to work with. I highly recommend her services.

by Nick B. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley was a godsend for us! My wife and I recently purchased a home for the first time, and could not have made it through without Hayley's guidance along the way. Throughout the entire process, Hayley was there to explain every step, provide council, and help us step away from the ledge when it all became stressful (as this process does). She expertly helped us craft an offer that would be accepted in a multiple-offer situation, was accessible at all times, and was always willing to go to bat for us at any twist and turn along the way. We are moving into our dream condo now, and couldn't be luckier to have worked with Hayley on our first ever home purchase. We will definitely be using her for any future sales/purchases as well. Can't recommend her highly enough!

by Keely D. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley was so easy to work with. She was always two steps ahead of me through the listing process, reviewing the steps with me which really lowered the stress factor of dealing with real estate transactions. She gave great advice on pricing and staging, and she sold my condo for only $5K less than the asking price. She definitely was a great choice, and I will use her again for buying and selling my next set of properties.

by Luke J. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Before buying our first condo, I sent automated emails through Zillow to several different agents. For many, I got generic responses and added to their spam email lists (no, I don't want to see all your hot new properties I didn't ask about). For others, I didn't get any kind of response. Hayley, on the other hand, contacted me personally. She was very friendly without being aggressive or pushy. We decided to use her services to find our first condo. Throughout the entire process, Hayley was helpful, friendly, and personable. She is always quick to reply to texts, emails or phone calls. She really understood our needs and worked hard to find a place we'd love. She really shined after we found our perfect place. Hayley set up multiple showings and answered all our questions. We didn't even meet the selling agent until our final walkthrough. When it came time to make an offer, Hayley was a fierce negotiator and got us a great deal! All in all, Hayley was a perfect agent for my wife and I. We never felt pressured nor did we feel like we were ever inconveniencing her. We felt like her only client because she was so helpful. I will definitely recommend Hayley to my friends and will hopefully use her services again someday (in the far future when we're ready to move again).

by Clare D. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley is a joy to work with! She's very responsive to emails/texts/phone calls and she knows the real estate market well. She was a true advocate during every stage of my searching for and buying my first condo and made it a truly personal experience. She even offered guidance and references for renovations, and in true character followed up months afterward to see that we had been successful. She is also a wonderful teacher - knowledgeable, patient, and eager to answer questions. Hayley's work ethic is truly inspiring, and I would wholeheartedly recommend her services to any potential buyer. When it comes time to sell, I will be contacting her again. Until then!

by Kim L. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley was wonderful to work with. Fast, efficient, very knowledgeable. My husband and I were very comfortable asking her anything and she helped us find our new home thanks to her in our desired neighborhood. She was always available to talk and answer any questions we had. She is great !!

by Shari C. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley is great on many levels. She was my realtor for both the sale of my condo and purchase of a new home. She brought so many people to my condo's open house that my neighbors called to find out what was happening! Pricing, negotiation, and process - Hayley was a great guide through all the challenging aspects of a buy/sell. Plus she is always upbeat and available for any questions. Top notch.”

by Natalia Z. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley is a wonderful realtor and a beautiful person! She helped us to buy our first home. She was very helpful, was giving nice advices, was very patient and she knows the real estate market well. She was very responsive to all our questions no matter by email or phone. Once we've been out of the country, but we've been interested in one property and she made a video for us of her visit. For us it was crucial to have a good and professional person working with us because we are foreigners and are not familiar with home buying process in the US. Now that we've found our perfect home, we are really thankful for her excellent job and highly recommend her to anyone.

by Amel Mehio on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley helped us sell our condo in Lincoln Park, and we were blown away by the results and how easy and smooth the whole process was. First and foremost, she sold our place for the full asking price within a week, which set a record for the highest sale in our building and was significantly higher than all the comps. We could not believe it! In the year leading up to our sale, Hayley played an active role in helping us do projects around the home that would help us sell for more. She knew exactly what buyers wold pay more for and what projects wouldn't give a return. All of her advice and expertise paid off! She was also very professional, available to communicate any day and time, and was all around a pleasure to work with. I would highly recommend her to anyone thinking of buying or selling a home, you will be in great hands with Hayley!

by Sunny W. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley is an absolutely amazing realtor and person! We were at our wits end with another realtor. Our beautiful home in a great part of the city was not selling at all and we were flummoxed. Our home had been on the market for 7 months! Although we had talked with our realtor and expressed dismay, nothing was happening. As you can imagine having a house on the market for any time, let alone 7 months while having a toddler at home is a nightmare!

by Mike S. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley was outstanding from every perspective. She was responsive and enthusiastic about our sale - although we knew she was working with other properties she made us feel as if we were her only client. Her knowledge of the market was accurate and her guidance through the sale process was outstanding. Most importantly, she took our needs - as few showings as possible - into account for her sale strategy. And it worked - our condo sold over asking price after only three days on the market - we received multiple offers after just one weekend of open houses with no additional showings. Bottom line: I would strongly recommend Hayley for your real estate transaction.

by Jon W. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley was unbelievable to work with and I highly recommend her to anyone who is in need of a realtor. Hayley found our new home after 1 day and sold our current home in a week where we received multiple offers above list price. No one works harder than Hayley and her Knowledge of the market was accurate and realistic. She truly cares about her clients and makes decisions and provides guidance based on the clients best interests. You will not go wrong with Hayley - she is a great realtor.

by Susan Cortsen on MacPherson Westhoff Group | Your Urban to Suburban Concierge

I was selling my loft in Chicago while living in Colorado and did feel a bit vulnerable to be doing so from a distance. Hayley did a great job assuring me that we had a strong partnership that would make this process as easeful as possible. Hayley was extremely responsive to all types of communication, awarding me the feeling that things were being taken care of in a timely fashion. As a first time home seller, I perhaps had more questions than the average person. Hayley was very patient to explain what we were doing and why. Her guidance was well received and we sold that property in a timely fashion.

by Christopher Dewery on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley has it all – knowledge, tenacity and patience. She lives in and is very knowledgeable about the city, from schools to amenities like restaurants and shopping to transportation. Hayley’s tenacity was demonstrated both in being instantaneously responsive at all times and in dealing with a few tricky situations with the parties on the other side of the transaction. Most importantly, when I completely switched gears in the type of property and location of my search she was patient as can be. While I look forward to enjoying my new home for some time, when it comes time to sell I will definitely list with Hayley.

by Shari Christofferson on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Hayley came highly recommended by family and friends and she did not disappoint. She was fun to work with in what are normally very stressful times (selling and buying property). When difficult issues came up she handled them and gave sound advice. Very cooperative in working with the attorney as well. She is a super star!

by David Burkards on MacPherson Westhoff Group | Your Urban to Suburban Concierge

No BS, I've worked with a number of real estate agents and Hayley is hands-down the best. She goes over and above when servicing clients and makes the entire process so easy. She took care of every little detail during the sale of my condo and got me an excellent price. I couldn't be happier with the professionalism, work ethic, and outcome. No doubt I will work with Hayley for all of my future needs and refer my friends to her.