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Pam Gottfred MacPherson

Pam Gottfred MacPherson
Sales & Development Expert / Staging & Design

Pam Gottfred MacPherson does it all. She's "always frank and honest with opinions on what needs to be done to help your home sell quickly for top dollar," and isn't afraid to get her hands dirty during the staging process. Because selling and buying is a very personal and emotional experience, she believes it's important to have a voice that appreciates the delicacy of the situation but still stays grounded, direct and factual in the process. "Many homes have great bones and potential. I love helping the seller stage their home to help attract today's buyer and adjust to the ever changing demands of the market."

Pam specializes in luxury markets in the near north suburbs of Glenview, Golf, Evanston, Wilmette, Winnetka and Kenilworth and has extensive experience with new construction and rehab projects. Prior to specializing in the Northshore market, Pam helped clients and developers buy and sell in various Chicago neighborhoods such as West Town, Lincoln Park, Lakeview, among others. She started focusing more on the North Shore, she started the MacPherson Westhoff Group with her City teammate Hayley Westhoff to make the Urban to Suburban transition smoother for their buyers and sellers. They offer a variety of concierge services to their clients to assist with any roadblocks in home purchase and sales environment including decluttering services, staging, contractors, and advanced marketing. They have a licensed specialist on their team in almost every neighborhood of the North Shore Suburbs, Western Suburbs, and Chicago Neighborhoods. Clients benefit from first-hand knowledge of products, pricing and negotiation. For sellers, Pam has a proven track record of selling homes at a 96.9% list to sales price ratio, according to Broker Metrics powered by the MLS. MacPherson Westhoff Group did over 80M in sales in 2019 after transitioning to Compass from their previous brokerage and looking to hit 100M this year.

Pam grew up in the Village of Golf and attended Glenbrook South High School, then went on to be a scholarship athlete at Duke University. She and her husband moved four times in their first five years of marriage. "All of our moves and researching communities and homes in different states is where my experience and love for real estate started." Before moving to Glenview, she and her family lived in Evanston for 10 years. Her husband, Matt, is the Associate Head Coach and Defensive Backs Coach for Northwestern University's football team.

Pam’s competitive nature, strong negotiation skills, staging design experience, and extensive market knowledge bring unique skills to her clients. When not selling homes she enjoys spending time with her husband and three children and cheering on the Northwestern Football Team.

Pam's Testimonials

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MacPherson Westhoff Group | Your Urban to Suburban Concierge
Average rating:  
 20 reviews
by Joy L. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam is amazing. She will do whatever it takes and go beyond your needs and expectations. She represented me in the purchase of my new home. From the negotiation to inspection to all the closing details, she was there advocating and working for my best interest. I can't recommend her highly enough.

by Kristina C. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

We were considering a relocation from California to Chicago and Pam was AMAZING in painting a picture of what life could have been like for my family in several of the Chicago suburbs. I truly felt heard in my "wish list" for both home and community. When I finally came to visit, her tour completely reflected my needs. From the places I could take my kids to play, to restaurants of my preferred cuisines, to the local hot spots, and churches of my religion, she had taken the time to show me parts of the community where I would/could fit in to make the relocation a smooth transition. I consistently had homes in my inbox tailored to my wish list that I could sort through. I would 100% hands down recommend her!!

by Stephanie A. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam is awesome and I'm so glad we found her! This in my 4th home purchase due to relocation in the past 15yrs and I can say without a doubt that Pam was hands down the best realtor I have ever worked with! She knows the area and she knows houses... she helped us find a great property in our price range in a great neighborhood at a great price. It needed a little TLC, due to our price range, but she met with contractors multiple times and while we were out of town so that the house could be ready for us before we moved in. She even connected us with her own personal nanny to watch our son at her house when we were in town for our house hunting trip! Xochitl was wonderful with our son. Talk about going above and beyond! Pam has a team of agents that she works with and each person has different specialties so we got inside info on all the best neighborhoods to live in (because the agents actually live there!) and the best contractors, schools, you name it! And her attention doesn't stop at closing... she and her team continue to be fully available to help with all sorts of details. Trust me, you can't go wrong with Pam! I'm still so thrilled that we found her and got to work with her!

by Allison M. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam was great to work with. She was so accessible and responsive. Her knowledge about common maladies of the north shore homes was very impressive. She and her partner Hayley Westhoff were also in good communication. This was important to us as we were also selling our city home and needed to time everything appropriately. Pam had great contacts for things like lawyers, home inspectors, contractors etc that made our home buying process far easier. I would work with her again in a heartbeat. Thanks Pam!

by Laura B. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam is a true professional from the start of the selling process to the closing, and went above and beyond! Her knowledge, expertise and customer-focused attitude was the reason that I sold my home in one day!! She made the entire selling process stress-free. Her upbeat personality made Pam a pleasure to work with! She will be your number 1 asset whether you are selling your home and/or buying a new one! We were very pleased to have hired Pam to market and sell out home. She shared many good ideas for getting our home on the market and she is an excellently communicator. We were always updated on buyers that were looking and given feedback. My husband and I highly recommend Pam and her team!-

by James R. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

I was referred to Pam MacPherson through a family friend who was a recent client of Pam's, and I could not have hoped for a better experience. Pam is everything you are looking for in a realtor and MORE - professional, knowledgable, genuine, and a great negotiator! I moved from NY to Chicago without being very familiar with the new city and its many neighborhoods. When I began working with Pam, she asked all of the important questions to get to know me on an individual level, which allowed her to best assist me in finding an apartment that met all of my needs and requirements.

by Anonymous on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam was excellent in all phases of the process. Her experience and knowledge were so valuable. Selling a home is a hard and stressful project. Her professionalism and true interest made a great difference in the transaction.

by Joy L. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam is amazing. She will do whatever it takes and go beyond your needs and expectations. She represented me in the purchase of my new home. From the negotiation to inspection to all the closing details, she was there advocating and working for my best interest. I can't recommend her highly enough.

by Derek L. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Working with Pam was extremely easy and efficient. Pam took care of all our concerns and guided us through the entire process. I am confident our house was price right and led to the quick sale. Pam had great insight into the market, set us up with well-respected and accomplished lawyers, and steered us through the entire process. Pam even went above and beyond on the final walk through and removed paint cans we thought the buys wanted! I highly recommend using Pam to sell your property.

by Anonymous on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam went above and beyond our expectations in helping us. She was proactive and helped us think of everything we'd possibly need to know about our home, and continued to help us long after we finished our transaction. Highly recommend.

by Anonymous on MacPherson Westhoff Group | Your Urban to Suburban Concierge

We lived in our home for almost 40 years and were interested in downsizing. We had very little knowledge in any facet of real estate and Pam guided us through every step with kindness and complete knowledge from A to Z. She treated all of us like family and would answer any question immediately. With her advice we put our home on the market early spring, and sold our home within 48 hours! We love our new residence and Pam always made sure all the i' s were dotted and and the t's were crossed from beginning to end. Our family can't put into words how smoothly the whole experience panned out, we will forever be grateful for all of Pam's hard work.

by Scott A. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam was great. She is very competitive-- and that drive carries over to way she worked for us to both sell our house quickly and for the best price, as well as purchase the home we were hoping for at the right price. Pam knows Glenview, IL -- had a real good familiarity with every piece of property on the market that closely matched both our house for sale and the house we hoped to buy. We closed on both sale and purchase the same day and the organization and thorough approach of Pam and her team made things completely flawless.

by Anonymous on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam has the all of the qualities an exceptional agent needs--professionalism, attention to detail, negotiation skills, and communication skills.. She is responsive and detailed and an absolute pleasure to deal with. Her flexibility adapts to all situations from listening to her clients to showings

by Jacob S. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam is the reason we sold our home. She worked tirelessly to market, show, and sell our house during a tough time of the year. From start to finish, Pam was on top of everything. She is always accessible, is always thinking of ways to make the sell more attractive, and always had our best interest in mind. She helped us navigate the ins-and-outs of selling a house (while looking to purchase a new one at the same time!). We can't recommend Pam highly enough!!

by Lionel E. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam was great to work with and I highly recommend her if you are in need of a real estate professional. She was fantastic in all phases of the process: staging, contractors (painters / electricians), marketing, communication, negotiation, and working with the attorneys. Pam is very motivated to close deals and has superior knowledge of the north shore market. Tons of connections!

by Anonymous on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam is the consummate real estate professional. Her thorough knowledge and understanding of the process enables her to explain each and every nuance in plain language. We changed direction on Pam several times and she turned on the dime with the same incredibly high energy from start to finish. If you are considering any real estate transaction in the Lakeview, Lincoln Park, Lincoln Square or Andersonville areas of Chicago you are doing yourself an injustice if you don't at least meet with Pam. This also equally applies to the North Shore. I have personally been involved in many real estate transactions in the Chicago area with many talented real estate people. Pam MacPherson is the best.

by Scott N. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam McPherson was recommended to us and we could not have been more pleased with all she did for us. From the very start she showed her professionalism and it was very obvious she was highly knowledgeable and good at her job. She went above and beyond for us in so many ways including negotiating and working while she was on vacation with her family, and offering to watch our dog during an open house while we were out of town. We had a unique situation where we ended up not wishing to sell our house, which was unexpected for all of us. But even through the very end she made sure to do everything she could for us while still being sympathetic and understanding of our situation. I would recommend Pam to anyone who asks and will never use another realtor if and when we need one again. She was truly a blessing.

by Anonymous on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam has an exceptional knowledge of the Chicago real estate market. I recently sold and bought a place with Pam's representation and she was outstanding to work with. I would recommend Pam without hesitation to anyone considering a purchase and/or sale.

by Erin H. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

Pam has helped us through three very different real estate transactions and from the first time we met with her we knew we'd picked the right agent. In January 2016 Pam worked with us on a tax sale for land, and went above and beyond, answering many questions and walking us through every detail. Then in May 2016 our plans changed unexpectedly and she helped us sell that same property very quickly. At the same time as the sale of our land, Pam helped us to find another property that would suit our needs and negotiated a great deal. I have the utmost faith in both her knowledge of the area as well as her work ethic.

by Mercedes S. on MacPherson Westhoff Group | Your Urban to Suburban Concierge

I can't say enough about Pam's excellent client service. We literally would not have a finished house to call home without Pam's dedication to seeing it through construction. Pam was our onsite project manager, forcing the development along and ensuring our builder stayed on schedule and true to their word in delivering an exceptional product. Pam made our dream home possible. We will be forever grateful for the passion and love she put into making sure our home was perfect.